If a problem occurs from a defect in the product an exchange or store credit will be issued a (30) day manufacturer defect warranty. ZEEMR holds the right to refuse any products which have been deemed to be damaged by the customer and not related to a manufacturer issue.
If a problem occurs from a manufacturer defect, a replacement or store credit will be offered. Products purchased from ZEEMR official website are covered by a (30) day manufacturer defect warranty. ZEEMR holds the right to refuse any products damaged by the customer and unrelated to a manufacturer issue. Problems with the below situation will not be covered by a (30) day warranty.
- Issues caused by flashing third party firmware not approved by ZEEMR.
- Issues caused by tampering with the electronic component
- Issues caused by non-recommended parts.
- Other issues unrelated to a manufacturer defect diagnosed/detected by ZEEMR technical support.
Proof is needed for a defect product. Customers need to provide defect proof to check and confirm problems, otherwise we may not be able to cover you under warranty policy.
Note: Only product bought from ZEEMR is covered by warranty if you purchase ZEEMR product for self-assembly.
*The right of final interpretation of the warranty policy resides with ZEEMR